FAQ

• Should I tip?

  Gratuities are not required. However we think our drivers and guides have a tough job to do, so if you enjoyed your trip, feel free to tip your driver appropriately – it is truly appreciated.Few readers

• Do you have an office in Galway city?

  Our public information office is the Explore Galway Kiosk located in Eyre Square. Office Hours Mon-Sun 08:30 – 17:00 (Sometimes closed for lunch between 1:00 -2:00pm) Give us a call on +353(0)91 562905 email us at bookingFew readers

• Do I need to print my ticket? / Can I display my ticket on my mobile phone?

  A printed ticket is not necessary for our tours. We encourage people to keep their ticket on their phone to present at check-in as this is more environmentally friendly.Few readers

• Can I take my dog with me?

  We absolutely welcome service dogs but unfortunately, we cannot accept any other animals on board. This is not a decision which has been made lightly, and is mostly because of health and safety reasons. We also take other passengers comfort into consideration. We are pet owners ourselves, but unfortunately we must prioritise the advice given to us by our Health and Safety consultants.Few readers

• What is the minimum age to take a tour?

  Guests under the age of 16 must be accompanied by an adult over the age of 16. But all ages are welcome on our tours when accompanied by an adult. This is in line  with most tour company policies, and also mirrored across the airline industry.Few readers

• Do you do a student discount?

  Yes we do, you will find student rates are available for our both our Day Tours and for City Sightseeing Galway, just be sure to bring your valid Student ID.  If you are a student outside of Ireland, you will need to verify enrollment in your home university so please bring your valid Student ID.Few readers

• Is there a discount available?

  The best rates are available by booking direct on LallyTours.com. Also, it's best to purchase multiple tours at the same time to avail of bundled discounts.   We offer an advance booking discount of 15% when you book your tour 14 days in advance. This discount if applicable is automatically added during your booking process. Student rates are also available on our tours, just make sure you bring your valid Student ID. For information on group discounts please go to the 'special offers' sectionFew readers